![]() They seemed as a viable alternative to a really problematic service like Gmail (privacy, transparency…). I understand PM is on the edge of a fight and they have to do things to minimize abuse, limit bad guys and protect their users.Īlso, I am (was?) a fan of PM from their early days. ![]() I am having scenarios about what to do, but I am afraid one of the possibilities is to go into the digital hell and infinite mazes to restore things.īut ok, let’s see. ![]() I super urgently need access to one personal service and I can’t access it. It has been almost 24 hours and I haven’t heard from PM guys. Honestly, I was already at the point of being angry. So to get an idea why this could happen and before filling in the ‘Abuse Appeal Form’ I checked their ‘Terms and Conditions’. The problem is that I have no clue why I believe it was disabled because, well guys, I didn’t get any explanation message. I am super sure the account was disabled by accident. Now it’s your turn to convince us that you are a nice guy.īut let’s go on. They kinda already treat you as an abuser, like hey, you are on this page, so you’ve must do something wrong. Now truth to be said and regardless of my case, the tone on this Abuse page is weird. And the point is, there was no way I would use my account for any illegal activities or something. I don’t use this email to communicate with anyone (I used to with a couple of my close friends who are also on PM), but that was some time ago.īut you get the point. ![]() ![]() I don’t use it for anything else and my account is protected with a login password plus decryption password (great PM’s feature). It serves as a secure e-mail point to my other vital online services.įor security reasons I won’t list them here, but you can imagine: most of these services send a login confirmation emails to my ProtonMail and in order to access them.įor security reasons I use my ProtonMail solely for this reason, so I open it only when I need it. Now, first of all, let me explain the purpose of my ProtonMail account. Sweaty hands came back as I started to smell Catch 22. So what they are telling me is that they have an automated detection system that disables accounts and if I think this automated guy is wrong I have to explain tothem why I think he(she) is wrong. ![]()
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